RETURN

At Perfume Orlando, based in Orlando, USA, our highest priority is customer satisfaction. We are fully committed to each of the products we offer.

We accept returns within 30 days of receiving your order. It is important that all goods are returned in their original condition. For products that have been opened, a 15% restocking fee will apply. Please note that the shipping cost for returns is not covered by us.

Please note that shipping costs will not be refunded for packages that were not delivered, refused or unclaimed, unless we have made an error.

To ensure efficient processing of your return, we ask that you include the following information:

Your full name

Request number

Reason for return

Make sure all returns are properly tracked. The returned package will only be considered under our responsibility after the tracking number has been marked as “delivered” at our facilities. Upon receipt, please allow 4-5 business days for your return or exchange to be successfully processed.

Returns must be sent to the following address:

Orlando Perfume Returns

8015 International Dr, Box 251, Orlando FL 32819

At Perfume Orlando, we are committed to providing an exceptional shopping experience and impeccable customer service. Please don’t hesitate to contact us if you have any questions or require further assistance.